Cancellation Policy

  • Session fees are non-refundable within 4 weeks of your session date. They hold 2 dates on our calendar and we secure a team for all our clients (makeup artist, assistants, cleaners, stylists,etc.) that we are still required to pay if our clients decide to cancel.

  • If you decide to cancel your session with more than 4 weeks notice and your consultation hasn’t taken place, you will be refunded any image credit included in your session fee. The creative fee (the amount remaining) will not be refunded as it has secured 2 dates on our calendar, which we may not be able to fill.

  • Mini session fees are always non-refundable and non-transferable.

Emergency situations will be reviewed on a case-by-case base.

RESCHEDULING POLICY

  • If you need to reschedule your consultation or photoshoot date a $250 fee will be required to schedule a new date.

  • If you need to reschedule a second time, the full session fee will be required to book a new date. Any image credit included in your previous session fee will be carried over.

Emergency reschedules will be reviewed on a case-by-case basis.